1. I am keen to know what unit trust is. Please explain.
2. Returns on unit trust investment has always been sluggish. I have not seen any returns on my investment.
3. Should I wait for the right moment to invest?
4. What is oneINVEST?
5. What is the free-switches facility available under oneINVEST?
6. Why are your fee charges lower than the industry average?
7. Why should I invest with you?
8. What if I change my mind?
9. Who can invest?
10. What is the minimum investment for oneINVEST strategy?
11. Is there any entry fee charges?
12. Can I make an investment through any of your appointed agents or bankers? If not, why?
13. How can I make an investment?
    
14. Where can I obtain an application form?
    
15. How do I pay for an investment?
    
16. When will I receive the confirmation of my investment?
    
17. Can I withdraw my investments immediately?
    
18. How do I liquidate my investment?
    
19. When will I be receiving my payment upon liquidation?
20. How do I switch between the funds?
    
21. What is the minimum switch size for each fund?
    
22. Is there any switching fee charged?
    
23. Can I choose the income distributions to be paid in cash form? If not, why?
    
24. What is the impact of income distributions or unit splits on my value of investment?
    
25. Do you have any e-mail address for me to find out more information?
    
26. Do you provide investors with any updates on their investment?
    
    

PRE SALES

• I am keen to know what a unit trust is. Please explain.
  

  A unit trust is a collective form of investment that enables investors who share similar objectives to pool their money in a fund managed by the professional fund managers.

• Returns on unit trust investment has always been sluggish. I have not seen any returns on my investment.
  All investments carry risks and unit trust funds are no exception. However, unit trust funds allows investors to diversify and even out the risk of their investments as compared to direct investments in the stock market. Generally, over the medium to long-term, unit trusts outperform the stock market. Based on Standard & Poor’s Fund Research, the 5-years average return for an equity growth fund of 3.69% outperformed the KLCI return of 2.24% over the time period from 1 January 2000 to 31 December 2004.

• Should I wait for the right moment to invest?
  Timing the market is impossible, even the fund managers do not profess the ability to pick the market’s highs and lows. It is recommended though to have investments in funds which provide considerable flexibility to fine-tune investment strategy when circumstances change. With oneInvest you have the freedom and flexibility to switch between funds, to spread your risk and take advantage of prevailing market conditions, and hence, maximising your potential returns.

• What is OneINVEST?
  OneInvest is actually a multiple asset-class investment strategy which currently comprises of equity and fixed income funds. It is an investment strategy which allows you the opportunity to maximize your potential gains in any market condition, in a hassle-free and cost effective manner by shifting your funds between the 2 major asset classes – equity and fixed income in accordance with respective outlook.

• What is the free-switches facility available under oneInvest?
  It is a real free switch facility allowing you to switch between the funds, at net asset value to net asset value i.e. with no entry fee or service charge involved. Your switch request will be of immediate effect based on end-of-day funds’ NAV per unit.

• Why are your fee charges lower than the industry average?
  By providing personalized service through our full-time salaried employees, we are able to minimize the costs of managing the funds, hence allocating funds into a portfolio which have the great potential to reap better returns.

• Why should I invest with you?
  At Avenue Invest, we adopt a personalized approach in providing timely services to you as our valued investor. We are investor driven, offering various types of funds with accommodating investment strategies which best meet your investment goals and risk profile. We also provide you with regular investment updates to ensure that you are financially aware of the changing trends in financial markets and the impact on your investments, and hence making necessary investment adjustment.

• What if I change my mind?
  If you are a first time individual investor, a cooling-off period of six (6) business days from the date of application for units is provided for your initial investment. You may withdraw your investment at any time during this period, and you will receive a full refund. Your net investment amount plus the entry fee/service charges (where applicable) will be refunded within 10 days from the date we received your notification to exercise this right.
  This right is not applicable for your subsequent investments.

SALES APPLICATION

• Who can invest?
  1. Local and foreign individuals investing in single or joint names (joint holders).
  2. Persons under the age of 18, provided investments are held by an adult.

  3. Corporate entities, trust, co-operatives, foundations.

• What is the minimum investment for oneINVEST strategy?
  The minimum initial investment for each fund is RM5,000. Thereafter the minimum additional investment for each fund is RM1,000 except if you are regular investor, in which case, a minimum of only RM200 is required.

• Is there any entry fee charges?
  Yes. The entry fee payable varies and is equivalent to the specified percentage of the NAV per unit of the respective funds, ranging from 0% to 3.5%. (Please refer to the ‘Key Features’ page for respective funds charges.)

• Can I make an investment through any of your appointed agents or bankers? If not, why?
  No. Avenue Invest Berhad (AvIB) has made a unique stance to offer its funds and investment expertise predominantly through its full-time salaried employees and not through third party distributors or agency force. As salaried employees of the company, the service personnel are focused on enhancing the high value clients’ total investment experience with AvIB over a long term period.

PAYMENT

• How can I make an investment?
  Investments can be made at any regional sales & service centres or at the Management Company’s office after completing an application form, attaching with either a copy of the applicant’s identity card, passport or other identification.

• Where can I obtain an application form?

  • The Management Company’s office in Kuala Lumpur
  • Any regional sales & service centres

  • Download from the Management company's website at www.oneinvest.com.my
    

• How do I pay for an investment?

  1. By crossed cheque, banker’s draft, money order or cashier’s order payable to Avenue Invest Berhad.
  2. By depositing into any Management Company’s accounts with Maybank at the following states:-

  
  

  Branch	A/C No.
  • Kuala Lumpur
  - Ampang Park	514057-646827
  • Kota Kinabalu	510107-116979
  • Kuching	511113-431474
  • Penang	507068-314127
  • Johor Bahru	501123-131150
  • Kota Bahru	503015-226636

CONFIRMATION OF INVESTMENT

• When will I receive the confirmation of my investment?
  Within 14 days from the date of payment received by the Management Company, failing which notification should be made immediately.

LIQUIDATION

• Can I withdraw my investment immediately?
  Yes. However, the minimum liquidation size and minimum balance to be maintained in each fund differ for partial liquidation/withdrawal.

• How do I liquidate my investment?
  For all funds (except Avenue MoneyEXTRA fund), units may be liquidated on any Business Day by completing a Liquidation Form (available at the aforesaid locations). Liquidation request which is received by 3:30 pm will be priced at the NAV per unit calculated at the end of that particular day (i.e. forward pricing).

• When will I be receiving my payment upon liquidation?
  Payments are made latest 10 days upon receipt of the duly completed original Liquidation Form by the Management Company (the Management Company is currently able to issue payments within a shorter period).

SWITCHING FACILITY

• How do I switch between the funds?
  Unitholders may, subject to availability of units, switch between funds on any Business Day by 3:30 pm by completing a Switch Form, available at the Management Company's office and regional sales & service centres.

• What is the minimum switch size for each fund?
  The minimum size is 5,000 units for each fund and the switch will be at NAV per unit.

• Is there any switching fee charged?
  No. All switches are free.

DISTRIBUTION OF INCOME

• What is the impact of income distributions or unit split on my value of investment?
  It is important to note that income distributions and unit splits exercises do not affect the value of investments i.e. the investment value remains unchanged, subject to a small rounding adjustment. Below is an illustration of your investments before and after the unit split exercise and reinvestment of distribution made for the Avenue EquityEXTRA Fund.

  
  

  Distribution & Unit Split as at 31 Dec 2003– Avenue EquityEXTRA Fund

  Declared Distribution	6.00 sen per unit
  Split ratio	1:1.116199545
  NAV before distribution/split (as at 30 Dec 03)	RM0.6159 per unit
  Market movement of NAV on 31 Dec 03	+ RM0.0022 per unit
  NAV after distribution/split (as at 31 Dec 03)	RM0.5000 per unit

• Assume that your holding in the EquityEXTRA Fund before the exercises is 100,000 units. As the NAV per unit before the exercises is RM0.6181 (RM0.6159 + RM0.0022) the value of your investment before distribution and split is RM61,810.00 (100,000 units x RM0.6181).
• On 31 December 2003, based on your initial unitholding of 100,000 units you will receive 11,620 additional units (100,00 units x 0.1162) as well as RM6,000 (100,000 units x 6.00 sen) income distribution which will be reinvested at RM0.5000 on 31 December 2003 itself, thus increasing your unitholding by a further 12,000 units (RM6,000 ÷ RM0.5000).
• Therefore, your unitholding after the split and reinvestment of distribution would have increased to 123,620 units (10,000 units + 11,620 units + 12,000 units) equivalent to RM61,810 (123,620 units x RM0.5000).

AFTER SALES SERVICES

• Do you have any e-mail address for me to find out more information?
  Yes. You may e-mail to us at invest@ecmlibra.com

• Do you provide investors with any updates on their investment?
  Yes. The Management Company will keep you updated on your investment positions/holding by providing OneINVEST monthly statements, details of income distributions, annual statement/report, unaudited half yearly interim report and audited annual report.
  

1. Applications received by the Management Company on a Business Day will have the units issued at the Fund’s NAV per unit calculated at the end of that particular business day (forward pricing).
2. The Management Company reserves the right to accept or reject any application for units if the information received is incomplete, or if not accompanied by required documents, or is not signed by authorized investors, or where there are any other reasonable grounds to so reject.
3. Unsuccessful applicants will be notified and entitle to a full refund.
4. All applications / transactions are subject to availability of units.